Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be online To View More >>

Previous |  Contents | Next Download the eBook GOOD is what gets people in the door, like a newspaper headline or a “special” at the supermarket. Good is what makes you competitive. Don’t offer just one service, offer choices. Don’t assume the deal that encourages people to get in touch with you is the one they’ll commit to later (once you’ve open their eyes to how good you are, and what you can do for them). And don’t assume that they won’t go even further once they’ve fallen in love with their own photographs. That’s the To View More >>

We’re thrilled to announce updates to our online galleries to suit both school AND wedding/portrait photography. Are you a full-time wedding and portrait photographer who shoots a few school or day care sessions? Or maybe you’re the opposite? You focus on school sessions but shoot weddings on the side? Either way, until now you couldn’t do both in one Workspace account — and that didn’t suit everyone!  Well, that’s changing. If you have a Pro account, just go to your Workspace Image Galleries, click on New Gallery, and you’ll have three choices To View More >>

When's the right time for a promotion? Certainly for the holidays — so your clients can have their  beautiful printed products under the tree for Christmas. The ultimate in personal gifts! Or when the wedding season's over — and you have time to chase past clients who're still dilly-dallying about their album. And for what purpose? Maybe to turn your social media audience into paying customers. Or lapsed enquiries into future business. Or past customers into repeat business! But once you've defined your goal, what's involved? This is our take on it, but of course To View More >>

It's time to celebrate with Studio Samples! Last Friday we launched one of the  biggest updates  in years to our album pricing — and we loved the response to our "unbundling". So to celebrate here's the first of two special offers… Many of you used the lockdown period to rejig your business plans and market offering, which meant — surprise! — lots of requests for another sample sale. We had to hold off while we worked through the repricing, but with that behind us we can go ahead.  All samples — including albums, books, boxes, To View More >>

We’re introducing one of the biggest changes to our book and album line-up in years. Today’s email is to tell you all about it. Our next will be to celebrate with two special offers! For years we’ve offered “free” services with all our albums — free colour correction, free album design, free personal titles, cover motifs and so on. Then, last year, we began experimenting with “unbundling” those services. In other words setting prices for “just the album”, with extra charges for the services if you wanted them. That’s proved so popular To View More >>

We believe successful wedding and portrait photographers need to love two things — taking photos and making sales! So we love to see our clients running promotions, and we like to help with them if we can. You can run successful promos for any number of reasons, for example a  Winter Sale, an offer to past clients or to book new ones. Or to promote a good cause, your new products, or your new website. The point is they're YOUR promotions. We're just here to help if we can, generally with 15% additional discount on all Queensberry To View More >>

We’ve been thinking a lot about how we can help our community get through everything going on in the world right now. So how can we help you navigate the storm?  We’re asking you for input because we don’t know how things are for you personally. Yes we have our own ideas, but please send us an email so we can talk about yours.  For now, please scroll down for details of a  shared promotion  offer,  plus a  discount on Workspace plans  to get you into Print Shop at bargain rates. We’re not giants of the industry To View More >>

To us, an album is a purchase that matters. A personal treasure about a special moment in time. To enjoy, to share and to pass on. But in a changing world we understand that not everyone wants a grand album, and that for many of us our tastes and lifestyles have moved towards “smaller is better”. That’s why we’ve been focusing on how our product range can accommodate this trend ... and re-imagining our Portrait Album. We've taken the good parts of that range (streamlined workflow, simple unbundled offering, competitive pricing, fast delivery) and brought new ideas to the To View More >>

“Take the first step and we'll go the extra mile" has always been a core value at Queensberry. Today we're going a few steps further for the people who deserve our support the most, our regular clients: 1. We’re increasing our Tier Discounts to regular customers by 250% — 2-1/2 times more discount than before! Click here for Tier Discount rates, and how they work.  2. Regular clients can now order their studio sample products at 40% discount all year round. No need to wait for our special offers to save. What this means is that if you’re a regular client you never pay To View More >>